10 Rules for your First Outsourcing Project
Last week I had a chance to connect with an old friend of mine – a serial entrepreneur, a pioneer of electronic commerce and outsourcing survivor. His first outsourcing initiative turned out a complete...
View ArticleHow to say Thank You in your provider’s language?
Thank you, спасибо, gracias, dziękuję, спасибі, धन्यवाद, آپ کا شکریہ, obrigado, 谢谢… How do you say it? Do you even need to say it? What if you want to say more? In general, motivation of your offshore...
View ArticleFive levels of customer satisfaction
A few days ago Sathya, an onsite offshore coordinator aka account manager working with my company, stopped by to discuss what he and his company could do to earn my trust and to make me happy. I wish...
View ArticleHidden Meaning of Common Phrases
A while ago I started covering multiple aspects of negotiations as they relate to offshore outsourcing. The topic of negotiations is broad and multi-dimensional. Some of the aspects of negotiations are...
View ArticlePO Trip Adviser: Russia
While working on a outsourcing destinations chapter for my book I realized that tips for travel in many countries could be helpful to those not accustomed to traveling to third world countries and...
View ArticlePO Trip Adviser: India
Continuing with a line of travel guides I turn to the most common outsourcing destination – India. There are a plenty of outstanding travel guides for India, so if you are planning to combine business...
View Article5 Rules of Luck with your Potluck
The month of October is almost over and I have not written a single post. Well, I do need a day job and it’s been incredibly demanding over past few months. A number of projects that kept roughly 50...
View ArticleTrip to blogosphere
Outsourcing is a very broad topic with plenty of controversial topics, inevitably there plenty of people who have something to say about it. Chances are if you are interested in this subject you run...
View ArticleOutsourcing Governance
A couple days ago I received an email with a very interesting question – Hello Nick, I have come across your blog (http://pragmaticoutsourcing.com) while doing some secondary research. I have been...
View ArticleOutsourcing Associations
Finding outsourcing vendors is not a trivial task sometimes because it’s just too many to chose from, sometimes because you just cannot find any that fit a particular criteria. Over the years I found...
View Article“Outsource it!” is now in beta
A couple days ago my first full size book went into beta and is now available at the publisher website – http://pragprog.com/book/nkout/outsource-it. I feel very happy and relieved that the book is...
View ArticleWanted – Outsourcing Checklists
A few days ago I got my hands on a The Checklist Manifesto: How to Get Things Right by Atul Gawande. Not knowing the author’s background I was expecting a book from some professional organizer, a guru...
View ArticleWhat to do when your client doesn’t pay
Many of the posts in my blog are written from clients’ / buyers’ standpoint, this one is different – I am switching sides to take a look at one of the most painful issues of working with small business...
View ArticleFinding a great outsourcing coordinator
About six months ago one of my old friends, VP of Engineering for an East Coast based company, asked me to help him to find a good offshore manager / outsourcing coordinator. That by no means was an...
View ArticleThe Bottomless Pit of SEO
If you are a novice blogger, an affiliate, or plan to make a killing by placing Google ads on your site you may believe that SEO will bring you tons of money. It may, but unless you watch every step...
View ArticleOffshore Manager Daily Routine
Last night I met with Chris, an old friend of mine who manages relationships with a large group of software developers and QA engineers located in Campinas, Brazil. He’s been working with this team for...
View ArticleAnother Offshore Manager Daily Routine
A good friend of mine, Alexey, is an “offshore manager” for a mid-sized technology company with offshore offices in Ukraine. After reading my last post he decided to sent me his daily routine. I put...
View ArticleNot Giving Up Is Overrated and Why You Should Fire Your Provider Now
I do not know how many times I’ve heard some form of a “never give up” cliché. Google returns 185M results for “reasons to never give up”, every motivational speaker has a supporting story in their...
View ArticleHow to Find Someone to Build an App
A few days ago an old friend of mine called me with a question that I’ve been asked many times before. It typically goes something like this: “I have an idea for a great app, but I don’t know anything...
View ArticleHow to Find Great Developers on Freelancing Sites Like oDesk, Elance or Guru
Finding good developers has never been easier! Hundreds of thousands of first class developers are waiting to bid on your project. Submit your idea to our marketplace and have dozens of qualified...
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